As a company our goal is to provide our customer's with fast service and great products at reasonable prices. Few things are as satisfying as getting a positive response from a customer who has just received their merchandise. A few comments are posted below exactly as we got them. "I just wanted to let you know that I received my order today and I couldn’t be happier with the work. I honestly based my decision to go with your company on the customer testimonials on your website and I am very glad I did. While I was admittedly very nervous to actually open the box, because I honestly did not know what quality I would receive, I was very happy with the work. Thank you very much for working with me to make sure I got exactly what I was looking for." "I just wanted to tell you guys that you did an amazing job with my order. After ordering online with you guys, I heard that buying a glass and having it engraved at a local store would have been cheaper, but I looked into it, and found out that I actually saved money by going with you, including shipping! Thank you for being so patient with my paranoid questions. The recipient said that his etched pilsner was his favorite gift. Thank you again." "I received my order of glassware last week and just wanted to let you know that the recipient was absolutely thrilled! The quality of workmanship was excellent and everything arrived on time and undamaged." "What was probably most remarkable of this experience, was the high caliber of customer service. All my questions were answered in an unbelievably timely manner and assistance given every step of the way. I have done a lot of business, both on-line and in person with various companies and can't help but comment when I receive such stand-out service and attention. Kudos to you! You can be assured that I will spread the word and encourage friends and family to use your company, as well as return myself. WELL DONE! I just wanted to write you guys again to tell you that after my boyfriend got his etched pilsner, all of his friends wanted to know where to get one and were jealous that they didn't have one. You guys are wonderful!! Can I just say, that the mugs I ordered engraved from you are absolutely amazing. I was worried about ordering such an item from a company on the internet, because of the difficulty in evaluating its true quality. I am astounded at the finished products. I sincerely thank you for making my groomsmen gifts more than I had hoped for." "One word: Wow! I am so pleased with the etched mugs I ordered, there are hardly any words for me to explain how appreciative I am. Not only did they word hard to get the logo just right, they took care of my order quickly and saw to it that I received it on time and very well packaged. This company is fantastic and I will use them for all my etched orders. I will fully recommend this company to everyone and anyone. Thank you all so much!" Rating: Excellent Comments: "I wanted a special order of my personal logo, and you did a beautiful job with the etching. The mugs look great, and they were delivered extremely fast. They contacted me to let me know the status of my order, and were an excellent store to work with." "Hi! Just wanted to say how pleased I was with my order! It arrived amazingly quickly and the pilsners were beautiful. I gave one set to my boyfriend for his birthday and one set to my father for father's day. They were both stunned and told me that I was way too extravagent for getting them monogramed glasses--they just didn't know how inexpensive they were!!" "Thanks so much--you can definitely expect business from me in the future!" "Everyone LOVED the frames--They went over just great. Thanks for doing such a great job & in such a timely manner." "I had a really great experience with etched-glass.com. They immediately answered any questions I had regarding the mugs that I ordered and sent proofs of the engravements of my mugs to me to make sure they looked the way I wanted. I really appreciated their efficiency and great customer service. I will definitely shop there again!" "I will be ordering more mugs this month because they were such a hit! Thanks again!" "My brother in law was very pleased with his gift. I've never ordered over the internet until now. It is fun, but also scary as sometimes pictures don't always tell everything. I'm pleased with this order." "I had a very pleasant experience with etched-glass.com. They were very efficient at getting back to me when I had questions, and provided me with incredible looking mugs! I will shop there again!" "The glasses were a big smash at the wedding and my new wife really liked the job you did. Thanks for helping in making my wedding that much nicer."